Privacy Policy

This privacy policy explains how County Services, trading as CS Roofing ("we", "us", "our"), collects, uses and protects your personal information when you use this website or contact us for a quote.

What we collect

When you submit an enquiry or quote request through this website, we collect the information you provide directly, which may include your name, phone number, email address, property address and details of the work you're enquiring about.

How we use it

We use this information solely to respond to your enquiry, provide quotes, and carry out any work you instruct us to do. We do not sell or share your information with third parties for marketing purposes.

How enquiry forms work

Enquiry and quote forms on this website are processed using Web3Forms, a third-party form-processing service that delivers your submission to us by email. Web3Forms processes the data you submit solely to deliver it to us and does not use it for its own marketing purposes. Please see Web3Forms' own privacy policy for details of how they handle data in transit.

How long we keep information

We retain enquiry information for as long as reasonably necessary to respond to your enquiry and, where you become a customer, for the duration of our business relationship and any period required by law (for example, for accounting records).

Your rights

You can ask us at any time what information we hold about you, ask us to correct it, or ask us to delete it, by emailing us using the contact details on our Contact page.

Web fonts

This website loads its typefaces from Google Fonts. This means your browser makes a direct request to Google's servers when you load a page, which may make your IP address visible to Google as part of that request. We do not control what Google does with that request.

Cookies

See our Cookie Policy for details of the cookies and third-party services used on this website.

Contact us

If you have any questions about this privacy policy, contact us using the details on our Contact page.